Returns & Exchanges
At Pitshirts, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed apparel. If your new gear doesn't fit perfectly or meet your expectations, our streamlined process makes exchanges and refunds quick and easy.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your return is authorized, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the original tags are still attached to the garments.
- 4.Receive Refund or Exchange
After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.